packaging

We understand that transit of made to measure products can be a worry for our customers. We often get asked “What happens if it gets damaged during delivery?”, “How do you package your products?”, “Why do you use so much packaging?”.

It seems a little foolish to make a big deal out of good customer service these days. After all, it’s something every company should be doing – there’s no need to shout about it. Having said that, we often get customers who want to know how our order process works and are amazed at the lengths we go to to make sure things are right first time.

Here’s a quick rundown of how things work.