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About Us
Tracks-Direct is the online shop for Bradbury Tracks Limited, which is part of the Wye Group of companies. Bradbury Tracks has been supplying the retail trade with curtain tracks and curtain pole systems for over 40 years, including some of the largest and most well known names in the high street. We supply retailers in almost every major town in the UK.
Over the past 8 years we have had more direct involvement with the consumer of the curtain track products that we supply, with an emphasis on bay curtain poles and bay curtain track systems. After some very positive feedback we decided to open a web store to offer the online customer the experience and service that we have gained through working with England’s largest retail groups. Working with the leading high street stores has given us the experience required to offer the service our customers deserve.
All our products are delivered by our already established distribution network through a very reputable carrier service.
We believe our success is due in part to the following:
- Product knowledge and experience.
- Direct line through to our experienced consultants who are on hand 9am to 5pm Monday to Friday to answer any questions you may have.
- Speed and efficiency.
- Excellent distribution throughout the entire UK.
- Experienced members of staff that are the best in their field at the bay curtain pole and bay curtain track made to measure service.
Our philosophy can be itemised as follows:
Product quality
Our range is carefully selected for the web to ensure we can deliver quality and service. The products we have chosen for our web shop have the required quality and style for our discerning customers.
Service
We feel our customers are our lifeblood. Our aim is to ensure complete satisfaction. We aim to make the process of measuring ordering and fitting your purchase as simple as possible and our web site was designed with this in mind. However we are conscious of the intricacies and complications of some bay windows and because of this have a dedicated telephone line to a specialist consultant that can help you select the correct product, assist in measuring and any other advice you may require.
Guarantee
The range we have carefully selected comes with a 5 year guarantee against defective parts, giving you peace of mind.
Product range
We have chosen only a selection of Silent Gliss products and a limited number of specialist poles for our web shop as we believe these are the best products available for the made to measure market. We can supply the full range of Silent Gliss products including shower rails and blinds. We can also supply many other brands including Swish and Kirsch tracks and poles. If you would like more information or a price for products not shown in our web shop please either call or email us.
Tracks-Direct is a trading name of Bradbury Tracks Ltd. Registered in England No: 03479325. Registered Office: Regency House, 33 Wood Street, Barnet, Hertfordshire EN5 4BE. VAT Registration No: 669 4886 59.